Building an Even Better Practice.

Priority Care Pediatrics had been considering an expansion since 2008. “Building our new building was the only logical solution for our needs,” said Scott Rogers, a physician-partner.

Founded in 2004, the practice steadily added new doctors and patients. Eventually, they were operating in a building that wasn’t adequate for the number of people that work there. The practice needed more room to improve traffic and workflows.

“All the doctors are young. Everyone has a family that’s growing, a first house and med school loans. We all have plenty of debt already. We took that into consideration, but we really needed to make this project happen,” Rogers said. The group took the time to sit down with its banker, the contractors and other consulting physicians to work through a variety of scenarios.

Working with Commerce Bank also enabled the practice to work faster toward moving into their much-needed new space. “We think working with a community bank like Commerce helped us to work through construction delays more quickly. Commerce gave us good advice, so we knew when we needed to make an issue a high priority. Building was the only long-term solution for our needs. Because of the planning that we did, we’re all confident that it was the right direction long term.”

The doctors are excited about the new office and think their patients undoubtedly will be, too. From the moment a family enters, they will have someone serving as their own concierge — an idea the doctors came up with from their own experiences with Disney World. Check-in will be more private and will help a parent accompanied by multiple children. There is even separate seating for those who are sick.

Rogers said figuring out the details of an expansion that large was initially intimidating. However, Commerce made the financial aspects seamless, allowing him to focus on what was most important: serving his patients.