Ms. Barnett’s experience includes executing performance improvement and driving profitable growth within hospital and physician revenue cycle operations, as well as healthcare support organizations. Before joining Commerce, she held executive leadership roles with provider healthcare organizations and a health industry vendor organization supporting revenue and process enhancement, patient satisfaction optimization and project management execution. Most recently, she served as AVP of Patient Access Operations for Ensemble Health Partners, where she provided leadership and scope of work management for 15 hospital patient access units, including staff, process, technology and client support services.
Prior to Ensemble, Ms. Barnett was the Senior Vice President of Operations for HCFS, Inc., where she provided leadership, management and vision for revenue cycle operations. Her responsibilities included developing and maintaining operational and client engagement models to drive customer satisfaction and support delivery of services consistent with organizations strategic plan.
Ms. Barnett holds a Bachelor of Science degree and a Master’s degree in Healthcare Administration. She is a member of the American College of Healthcare Executives (ACHE), the Healthcare Financial Management Association (HFMA), and the National Association of Healthcare Access Management (NAHAM).